Project Manager (Translation) - Remote

Location: New York, NY
Date Posted: 02-09-2018
Global Translation, Interpretation and Localization Company based in the UK is seeking a Project Manager (Remote).

Key responsibilities include:

•Management and development of major accounts: quotes and planning preparation, financial and quality follow up and price negotiations.
•Management of client satisfaction: qualify complaints and escalate when necessary, investigate and take required actions in order to resolve raised issues.
•Risk analysis, root cause analysis and/or project reviews on projects managed by the team, as necessary.
•Training Project Managers to ensure they have required and relevant skills for clients they are responsible for.
•Offer an efficient and quality telephony service to calls received through the Contact Centre including outbound calling and basic administration tasks

Key knowledge, skills and experience required:

•2-3 years proven experience in managing multiple localization projects 
•Financial awareness/budget management
•Client facing experience 
•High level of IT literacy 
•Strong analytical/problem-solving skills
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